we want you to be completely satisfied with your purchase. If you’re not entirely happy, you can return your items within 14 days of receipt for a full refund or exchange.
How to Return:
- Contact our customer service team at [contact email/phone number] to initiate the return process.
- Ensure items are in their original condition, unused, and in the original packaging.
- Ship the items back to us using a trackable shipping method. Please note that return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
Refund Processing: Once we receive your return, we’ll process your refund within [number] business days. Please note that it may take additional time for your bank to post the refund to your account.
Exceptions: Some items may be ineligible for return due to hygiene reasons, such as intimate apparel and personal care products. Please check the product description for specific return eligibility.
Thank you for shopping with us! If you have any questions, feel free to reach out.